56 chemin des Américains

06500 Castellar

Frequently Asked Questions

Please read our FAQ before contacting us.

Untracked shipping: €1.99. No tracking code provided. Delivery usually takes 5–7 business days depending on the zone. Couriers will leave a notice to pick up at the post office if you are not home.

Certified shipping: €4.95. Tracking code provided. Delivery via La Poste typically takes 3–5 business days depending on the zone.

Free shipping: on orders over €50, with a tracking number included.

We accept bank transfers, deposits, and credit cards.

TKTX INDONESIA®️ is a secure, up-to-date platform with SSL encryption, so no one can steal customers’ data. For more information on data handling, see our Legal Notice & Privacy Policy.

In accordance with current consumer regulations, the User may, without justification and without penalty, exercise their right of withdrawal within fourteen (14) calendar days from the date of purchase, provided the product has not been used and its packaging remains sealed and intact. Refunds will be issued within two days after verifying the product meets our return policy. Shipping costs for delivery and return are the buyer’s responsibility.

Contact Us

SHOP WITH TOTAL GUARANTEE AND ZERO RISK. IF YOU HAVE ANY QUESTIONS, CONTACT US ON WHATSAPP AT +34 643 817 791 AND WE’LL HELP WITH EVERYTHING YOU NEED.